RFID is not exactly a new technology. In fact, the origins of RFID can be traced back to World War II, when the Air Force needed a way to distinguish between friendly and enemy aircraft.
For decades, RFID has proven useful for a variety of industries. As retailers move to omnichannel sales, this technology has made a bigger difference.
Then, the COVID-19 outbreak broke out. Many retailers are forced to close temporarily or permanently, and the requirement of social distancing complicates the in-store experience. Now RFID has made advances and expanded in some application areas and is ready to help retailers usher in a new era of customer shopping experience.
According to McKinsey, this new era has the potential to boost the economy and boost growth while reducing the cost of inventory labor by 10 to 15 percent.
As the industry adapts to new customer expectations and more demand for omnichannel experiences, retailers have the opportunity to adopt this legacy technology and use it in innovative ways.